Shipping & Returns Policy

Shipping Policy

All orders are carefully processed and dispatched within 3 business days of order confirmation.

Shipping Rates & Carriers

UK Standard Delivery (all stands): £3.49 —this flat rate covers combined postage for multiple items.
Shipping method: EVRI delivery service (typically 1–3 business days). For larger or heavier parcels, we reserve the right to select an alternative carrier to ensure safe and reliable delivery.
Europe (EU) Delivery: Orders are dispatched via EVRI. For oversized or heavy parcels, we may use a different trusted courier.

Important Notes

Delivery times are estimates and may be affected by peak periods or unforeseen delays.
Please ensure your delivery address is accurate and up to date at the time of ordering.

Returns & Refunds Policy

Eligibility

You have 30 days from the date of delivery to initiate a return.

Conditions for return:

All items must be in brand-new condition, with the original protective film intact.

Return Process

To return an item, please contact us with your order number and reason for return.
Once approved, send the item back to us in its original packaging.

Return Postage

Return shipping costs are the buyer's responsibility.
We recommend using a tracked and insured service to ensure the item returns safely to us.

Refund Procedure

Upon receipt and inspection of the returned item, a full refund will be issued to your original payment method.
We'll notify you by email once the refund has been initiated.

Need Assistance?

If you have any questions or require support regarding shipping, returns, or your order in general, feel free to reach out to us:

Hoverstand